Claimspoint

      Phoenix

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• Templating Engine, enabling a different template per class of type and/or each account/client (with ability to handle binders/schemes/facilities and treaties).

• Workflow Engine, automatically driving the transition of tasks from one party to the next throughout the lifetime of a claim, reducing and monitoring the time required between each process, avoiding delays and ensuring nothing is lost.

• Rules Engine, for setting authority levels, access levels & key performance indicators.

• Document Repository (all claim documentation, invoices, photographs and information in one place).

• Document templating (for reports, letters, faxes etc) via integration with Microsoft Office.

• Simple dissemination of information to multiple parties.

• Internal and/or external messaging via email and/or SMS and/or fax (with messages automatically copied to files or viewable only by sender and recipient).

• Approved suppliers database and search facility based on post/zip codes.

• Centralised address book.

• Claims administration.

• Time & disbursement recording.

• Invoicing (linked to time/disbursements)

• Supplier monitoring/management for out-sourced work.

• Real time access and reporting.

• Audit trail by means of automatic date and time stamping of all transactions.

• Management information that can report according to user-selected parameters and download to excel and/or generate standard reports.

• Indemnity & costs payments.

• Archive with full search facility (files can be transferred easily to an archive database or returned to the active file database).

• Regulatory/compliance & management control.