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Insurance
Claimspoint
Phoenix
Click here to download the Phoenix Brochure
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Phoenix Overview
Phoenix is a full cycle underwriting system incorporating insurance products that are tailored to requirements, with full document production, storage and retrieval facilities.
- Currently available in four European languages (English, French, German and Dutch).
- Products can be complex, accommodating multisection business, multicurrency and multicountry demands such as UK and European taxation regulations. Phoenix has been designed to significantly reduce the time taken to quote for and process Personal and Commercial Lines business for both insurers and intermediaries.
- Stable.
- Easy to use.
- Functionally rich (through continuous development and enhancement).
Product Features
- Capture and validation of standard client information (with integrated PAF).
- Quotations / New Business / Adjustments / Renewals, Lapses, and Cancellations.
- Windback of transactions.
- History enquiry.
- Document storage and retrieval.
- Document productions (printing, fax and PDF email).
- Direct Debit, cash and credit card processing.
- Free format letter production from user defined templates .
- Statistical and accounting information.
- Multioccurrence processing.
- Rating and calculations.
- Referrals.
- Clauses (standard wordings and also policy specific).
- Annual, monthly, shortterm, and oneoff policies.
- European tax rules including standard taxes, peril based taxes, SI based taxes, fixed levies, natural catastrophe, and pool terrorism.
- Automatic document creation on all underwriting events (via Word).
- Claim data capture and claims processing.
- Rating, discount/load adjustment, excess dated table administration.
- Tax table administration.
- Postcode banding tables.
- Capture and validation of Agent/Intermediary information.
- Account statement production and reconciliation.
- Currency formatting and Euro conversion.
- Dropdown description /classification entries.
- Reinsurance.
- Workflow.
- Diary.
- Reporting.
Phoenix is ideally suited to branch networks or in support of delegated authorities – affinity schemes – both in the UK and abroad. Whether LAN or webbased ( ePhoenix ), Phoenix has the ability to deliver a user interface in the regional language, accommodating the requirements of local taxation whilst maintaining underwriting control .
- Phoenix is built using Windows technology, objectbased architecture, and scalable SQL databases.
- Phoenix handles complex products, with multicurrency and multicountry processing .
- Phoenix works well both in call centre and traditional backoffice environments .
- Easy to use, and fully flexible .
- Tried and tested with a quality user base.
- Priced aggressively to suit every organisation.
ePhoenix
By taking the application functionality to the web, ePhoenix allows information to be made available to intermediaries (integrated with their Website if appropriate) and also facilitates a direct marketing approach.
ePhoenix includes
- Immediate retrieval of policy data for alternative quotes.
- Full policy detail capture.
- Payment/mandate capture.
- Policy issue.
- Endorsements.
- Cancellations.
- Automatic document production.
The use of web based reporting enables secure access to information that supports third party claims handling as well as management control over remote underwriting functions
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