Modules & Service Delivery
FieldPower is comprised of ten core modules: Forward Planning, Resource Balancing, Appointment Booking, Scheduling & Allocation, Parts Management, Workforce Optimisation, Mobile Workforce, Dispatch Control, Payment Capture, and Quality Control. Available add-on modules include: Forecasting, CRM, Inventory Management, Fleet Management, and Accounting & Financial Control. FieldPower empowers the business processes of your organisation, both in the field and in the office!
Zylog recognises the complexity of the many activities and individuals involved in delivering seamless performance. With FieldPower, the delivery of service is efficiently coordinated between the call centre, field technician, parts supply, and back office support.
FieldPower Mobile Client
The FieldPower mobile client is suitable for Netbooks, Laptops, Tablet PCs, PDAs, BlackBerry Smartphones, iPhones and other Mobile devices. FieldPower supports optional signature capture, bar code reading, credit card processing and field printing capabilities. Synchronisation can provide automatic real-time updates or manual updates.
About Zylog & FieldPower
FieldPower is the industry’s most robust and highly adaptable Field Service Management software platform. It empowers organisations to effectively manage Field Service operations to achieve key business objectives, regardless of their service delivery model.
FieldPower is continuously and rigorously adopting the latest technology with careful vigilance and nurturing by Zylog Systems Limited, your technology partner. With FieldPower, Zylog assures that your business plan keeps pace with technology, and ahead of your competition.
Customer Testimonial
"With FieldPower's new mobile solution, we can triple our technician to dispatcher ratio, making our people more efficient and saving us significant cost. Right from our operations centre, we now have complete control of all that is happening in the field - who is working and what tickets have been completed - and we can even reassign work in real time. This tool frees our managers to be more productive and our technicians can adopt the handheld units right away because they are so easy to use!"
-Diane West
Field Service Manager
Volt Telecommunications